What fire damage restoration costs in Charlotte
Published planning ranges for board-up, soot removal, odor treatment and rebuild, and what pushes a job to the high end.
Answering 24/7 in Charlotte and Cary
Fire and smoke damage restoration in Charlotte, answered any hour
Soot keeps eating paint, metal and fabric for days after the flames are out. We secure the house, pull the firefighting water, read the residue before anyone wipes a wall, and take the job all the way through odor removal and rebuild.
- Charlotte service office
- Cary head office
- Fire, smoke and water
- Contents and rebuild
The first hour after a fire
Four things that protect the house and the claim before we get there.
Call now- 1Wait for the fire department to release the houseDo not go back in for belongings until they say the structure is safe.
- 2Leave the HVAC offOne fan cycle pushes soot into every duct and every untouched room.
- 3Do not wipe anythingWet wiping smears dry soot into the paint. It comes off later; smeared soot does not.
- 4Call us, then your insurerWe photograph and document everything before the first item moves, so the claim file starts clean.
Quick answer
A house fire in Charlotte usually needs three jobs at once: board-up and water extraction the same night, soot and odor cleanup over the following days, and a permitted rebuild after that. We run all three from our Charlotte service office, answer the phone 24 hours a day, and can also dispatch from our Cary head office for the Triangle.
How the job is run
Three habits that decide what you get back after a fire
- One crew for fire and waterThe water the hoses left is a second emergency inside the first. The same team that boards up also sets the drying equipment, so nothing waits for a second contractor.
- Residue tested before anything is wipedGrease-fire film, plastic smoke and wood soot each need a different cleaner. We test first, because the wrong method sets the stain permanently.
- Contents inventoried, not thrown outEvery item is photographed and logged before it leaves. Clothes, electronics and paper are sorted into restore, clean or replace, and you get the list.
Charlotte housing
Why Charlotte fires clean up differently street to street
Much of inner Charlotte was built before 1970 and the ring outside I-485 in the 1990s and 2000s, which means a soot job here can be plaster and old wiring on one street and vinyl siding with a shared HVAC trunk on the next. A third of the city's housing is large apartment stock, so smoke intrusion from a neighboring unit is one of our most common calls. And because cooking is consistently the leading cause of residential fires, the protein film from a stovetop fire is the residue we clean more than any other.
Smoke Damage Cary crews cover the whole of Charlotte from the Perimeter Woods office and the Triangle from Cary, and every job starts with the same question: what burned, and where did the smoke go. See where we work.
Once everyone is out safely: four things that save money later
- Do not switch on TVs, computers or appliances that sat in the smoke; power plus soot speeds up corrosion
- Bag smoky clothes instead of washing them at home; the wrong wash can set the odor for good
- Keep the fridge and freezer closed if the power is off, and photograph what is inside
- Save every receipt for a hotel, meals and clothes; adjusters ask for them
Guides
Read this before you touch anything
House fire in Charlotte: what to do first
The first hour after the fire department leaves: what to touch, what to leave alone, and who to call in what order.
How to get smoke smell out of a house for good
Why candles and open windows fail, and how fogging, hydroxyl and sealing actually remove the odor.
What we do
Fire, smoke, water and odor: one scope from the first night to the last coat of paint
A fire loss is really four losses stacked on top of each other: the burn itself, the smoke that went everywhere the burn did not, the water that put it out, and the odor that stays after the first three are handled. Companies that only do one of those hand you off three times. We run all of them from one scope and one phone number.
Emergency work comes first. Emergency Board-Up & Roof Tarping stops the weather and the neighborhood from doing more damage, and Water Extraction After Firefighting in Charlotte stops the drywall and subfloor from turning into a mold job a week later. Both usually happen the same night we are called.
Then the residue. smoke damage cleanup page and Soot Removal look like one job from the doorway, but a grease fire leaves a nearly invisible film that smears, a burning sofa leaves greasy black webs, and a wood fire leaves dry powder. Each needs its own sponge, solvent and sequence, and the ductwork usually needs HVAC & Duct Cleaning After a Fire before the system runs again.
Odor is its own phase. smoke odor removal page with fogging, hydroxyl or ozone comes after cleaning, never instead of it, and framing that still holds smoke gets sealed before the new drywall goes on. Your belongings run on a parallel track: our contents pack-out & storage service, cleaning, and storage until the house is ready.
Finally the rebuild. Fire Damage Repair & Reconstruction under a Mecklenburg County permit puts the framing, drywall, paint and floors back, and the contents come home to the rooms they came from.
What happens after you call
Seven steps from the first phone call to moving back in
- Secure the property
Plywood over broken windows and doors, tarp over any roof burn-through, and a lock on the site so nothing else goes missing overnight.
- Pull the water
Truck-mounted extraction on standing water, then air movers and dehumidifiers placed by moisture readings, not by guesswork.
- Test the residue
We identify wet, dry, protein or synthetic smoke on each surface and choose the cleaning method room by room.
- Pack out what can be saved
Contents are inventoried, photographed and moved to climate-controlled storage so cleaning can happen away from the dust.
- Clean the structure
HEPA vacuuming, dry sponging, then wet cleaning where the surface allows. Charred framing is blasted or sealed.
- Remove the odor
Thermal fogging, hydroxyl or ozone depending on occupancy, then sealing of any framing that still holds smoke.
- Rebuild and return
Permitted repairs through Mecklenburg County, new drywall, paint and floors, then your cleaned contents come back to the right rooms.
Dri-EazPhoenixXPOWERB-AirUnsmokeProchemChemspecBenefectFiberlockOdoroxVaportekZinsserAbatement TechnologiesSapphire Scientific
Questions Charlotte homeowners ask after a fire
We answer the phone 24 hours a day and dispatch from the Charlotte service office. Board-up and water extraction are usually the same-night calls; full soot cleaning starts once the fire department has released the house and the residue has been tested.
For a small kitchen or single-room fire, often not. For anything that filled the house with smoke, most families stay elsewhere while fogging or ozone treatment runs, since those rooms cannot be occupied during treatment.
We document the loss the way adjusters expect: dated photos, a room-by-room contents inventory, moisture logs and an itemized scope. You keep control of the claim; our records make it easier to support.
Removed, when the source is dealt with. Odor lives in soot on surfaces, in ductwork and in porous framing. Cleaning, duct cleaning, fogging and sealing remove it. Sprays and candles only mask it.
Smoke travels through shared attics, wall cavities and HVAC. We clean smoke intrusion in untouched units, including contents odor, and document it separately from the origin unit.
Both. Selective demolition, framing, drywall, paint and flooring are done under Mecklenburg County permits, so you are not handing the house to a second company halfway through.
Charlotte service office
9005 Perimeter Woods Dr Ste C, Charlotte, NC 28216
Every service
37 fire, smoke and water services in Charlotte, grouped by phase of the loss
Emergency Response
Same-night work: securing the house, pulling the water, documenting the loss.
Smoke & Soot Cleanup
Residue-specific cleaning for walls, ceilings, cabinets, fixtures and ductwork.
Odor Removal
Fogging, hydroxyl, ozone and sealing, matched to how the house is occupied.
Contents Restoration
Inventory, pack-out, cleaning and storage for everything you own.
Drying, Rebuild & Structure
Drying, mold control, demolition, framing cleanup and the permitted rebuild.
Commercial
Offices, restaurants, warehouses and apartment buildings, kept running.
Two offices, one number
Charlotte crews, Cary head office, the same phone
Calls for Charlotte, Huntersville, Matthews, Mint Hill, Pineville and the rest of Mecklenburg County are dispatched from the Perimeter Woods service office. The Cary head office covers the Triangle. Either way the number is the same and it is answered around the clock.
Charlotte service office
9005 Perimeter Woods Dr Ste C, Charlotte, NC 28216Crews for Charlotte and the surrounding towns roll from here.
Cary head office
427 Ashville Ave, Cary, NC 27518Our head office. Triangle jobs are dispatched from Cary.
Fire out? Call before you clean anything.
The next hour decides how much of the house and your things come back. We answer now, across Charlotte and from Cary.
Call (704) 368-1592