Answering 24/7 from our Charlotte service office
Call Smoke Damage Cary: Charlotte service office and Cary head office
One number, answered 24 hours a day, every day. Calls for Charlotte and the Mecklenburg towns go to the Perimeter Woods service office; Triangle calls to the Cary head office.
- Answered 24/7
- Cary head office
- Charlotte service office
Call any hour
The fastest way to reach us is the phone. Tell us what happened and we will tell you what to do while we are on the way.
Call (704) 368-1592Both offices, same number
Head office
Smoke Damage Cary427 Ashville Ave, Cary, NC 27518
Open 24 hours, 7 days a week. Triangle calls are dispatched from here.
Charlotte service office
9005 Perimeter Woods Dr Ste C, Charlotte, NC 28216Open 24 hours, 7 days a week. Charlotte and Mecklenburg jobs run from here.
What helps us help you faster
- The address, and whether the fire department has released the property
- Whether the power or gas is off
- Whether anything is open to the weather or water is still spreading
- Whether the heat or air ran after the fire
- Your insurance company, if you know it; a claim number is not needed to start
Questions about reaching us
Yes. The line is answered 24 hours a day, every day, including weekends and holidays.
Charlotte and the Mecklenburg towns are dispatched from the Perimeter Woods service office; the Triangle from the Cary head office. The number is the same for both.
The phone. It is answered around the clock, and a short call gets someone moving faster than anything else.
It helps for the first walk-through. If you cannot be there, a relative or your property manager can meet us, and we will photograph everything for you.
We will say so straight away, and if we cannot reach you quickly, the call may be passed to another trusted local provider so you are not left waiting.
Head office
427 Ashville Ave, Cary, NC 27518
Charlotte service office
9005 Perimeter Woods Dr Ste C, Charlotte, NC 28216